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Membership Policies

YMCA GUIDELINES

While the staff and volunteers of the Y go to great lengths to outline all rules and policies to ensure the comfort and safety of you, your family and other members, it is impossible to foresee or communicate every situation that may arise requiring a YMCA response. The Y’s management reserves the right to amend or add policies/operating rules to ensure the safety and comfort of all users. The YMCA of Bristol also understands that consistency among our staff and programs is a cornerstone of our business practice and wants all members to be met with the same rules. However, due to varying designs, space and amenities, you may see variations to rules or policies. Please contact the Membership Experience Director should you have any questions.

Membership Guide
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locks are available to purchase with Member Services.CHECK-IN

Your safety is our top priority. All members will be required to present a valid membership card upon entrance to the facility. Member Services will then scan your card. Having knowledge of who is in the building and at what time allows us to ensure a secure environment.

COMMUNICATIONS

There are many ways that we communicate with our members, including the following:

  • bristolymca.net
  • Email and direct mail
  • Facebook, X, and Instagram
  • Mobile APP notifications

If you have any questions about your membership, please contact your Member Services staff.

WWW.BRISTOLYMCA.NET

You can visit our website for a complete list of information, classes, schedules, and special events. Members also have the exclusive privilege of registering for programs online prior to registration opening to the public. Members and program participants can also manage their Y accounts online. Go to “My Y Account” to edit and add information such as an address, contact info, credit cards, and more. Please refer to our website for the most up-to-date information. Additionally, we invite you to share your comments through our online comment card available on our site,

STAY & PLAY

Family members have the opportunity to utilize the YMCA’s Stay & Play service for a maximum of two hours per day. A parent must be in the facility during this time. This YMCA service is intended for children six weeks to five years old. Our program is considered a childminding service, which means that a parent must be able to resume responsibility for his or her child’s supervision within 30 minutes. These additional guidelines apply:

  • Due to severe food allergies, please refrain from bringing food into Stay & Play.
  • Ensure your child has been fed prior to his or her stay; scheduled feedings are not conducted. (To comfort young ones, we will administer bottles.)
  • Please fill formula bottles, change your child’s diaper and/or take your child to the restroom before entering Stay & Play. Diaper changing can be provided.
  • Children must wear closed-toed shoes; no sandals or flip flops are allowed.
  • Sick children are not permitted in Stay & Play. A sick child is defined as a child who has: a fever within the last 24 hours, diarrhea, vomiting, rash or open sores, cough, cold symptoms, lice, etc.
  • Stay & Play staff will not administer medication to your child.
  • Positive discipline such as redirection and logical consequences will be used when behavior problems arise. Chronic problems may result in suspended privileges for a period of time.
  • Stay & Play staff will locate a parent if a child cries for a prolonged period of time (every effort will be made to soothe the child).
  • Please do not allow your child to bring any toys from home. This will avoid toys being lost or broken.

PROPER ATTIRE

Appropriate attire must be worn at all times. This includes sneakers or other appropriate, close-toed footwear and acceptable workout attire. Clothing must reflect the YMCA core values. Explicit language or inappropriate graphics are not allowed. Immodest or revealing attire is prohibited.

MEDICAL EMERGENCY

YMCA staff members are CPR, First Aid, and AED (automatic external defibrillator) trained and certified. AEDs are available. Please see a staff member if someone needs assistance.

EMERGENCY PLAN

The YMCA of Bristol has established emergency procedures. Staff have been trained to adhere to this plan, which covers injuries, cardiac arrest, evacuation, power failure, natural disasters, loss of communication, and more.

WIFI

We are pleased to be able to offer free WiFi to everyone using our facility.

  • The network is called: YMCAGuest
  • Password is ymca4000

SECURING VALUABLES

Please safeguard your valuables inside the Y. If you don’t have a lock to secure items, locks are available to purchase with Member Services. The Y is not responsible for lost, stolen, or damaged personal property.

LOST AND FOUND

Members are encouraged to inquire at the front desk regarding a lost item and may be asked to describe the item when making a claim. The Y will take reasonable precautions to ensure that claimed items are returned to the rightful owner at request. Items found that do not pose a health risk and are considered to have a monetary value will be retained for 30 days. After such time the Y will consider the property abandoned, and it will be discarded or donated to a charitable agency.

CELL PHONES

Cell phone usage is NOT permitted in the pool, Nautilus area, free weights room, group exercise classes, locker rooms, or bathrooms. Cameras on cell phones are not to be used in the YMCA at any time.