EXTERNAL PRIVACY POLICY
| This privacy policy is intended to advise you about YMCA of Bristol’s policies and practices concerning the collection, use, and disclosure of your personal information, including the reasonable efforts we make to protect your personal information, and about what choices you have concerning your information. Please read this policy carefully. |
1.0 PRIVACY
You have entrusted the National Council of Young Men’s Christian Associations of the United States of America and its independent and autonomous member associations (collectively “The Y”) with your personal information, and we’re committed to using it wisely.
Scope of Privacy Policy
This privacy policy applies to the Personal Information that you provide voluntarily to YMCA of Bristol and that we collect through our websites, including: ymcaofbristol.com, ymcaofbristol.net, bristolymca.com, and bristolymca.net (“Sites”), and the iOS and Android versions of the YMCA of Bristol mobile app (“Mobile Apps”). This privacy policy does not apply to unaffiliated sites to which our websites link or to the websites of other YMCA associations.
Personal Information
For purposes of this privacy policy, Personal Information is information about you that is linked to you as an individual, such as your name, postal address, email address, phone number, date of birth, demographic information, sex-offender status, membership status, emergency contact information, credit card number and expiration date, as well as other non-public information that is associated with that information. Personal Information does not include technical information such as unique device identifiers, randomly assigned unique identifiers in cookies, mobile device name, timestamp, or IP addresses (“Non-Personally Identifiable Information”).
Protected Health Information
Specific information regarding the duties and privacy practices of the YMCA of Bristol to protect the privacy of Protected Health Information (“PHI”) held by departments of YMCA of Bristol that are subject to certain federal privacy laws (“HIPAA”) is provided to all individuals who receive services from those departments. We are committed to maintaining the privacy and security of PHI in compliance with applicable law. For information regarding how we handle PHI, please refer to our HIPAA Notice of Privacy Practices (“NPP”), available here. In the event of a conflict between this policy and the NPP, the NPP controls.
Our Privacy Principles
We are committed to responsible privacy practices by adherence to the following principles:
- We will not sell your Personal Information. YMCA of Bristol will not sell your Personal Information to anyone, for any reason, at any time. We will not share or transfer your personal information outside of The Y without your consent unless permitted by law. For example, we may transfer your Personal Information if we consolidate our organization with another entity. We may also charge reasonable fees if we are transferring Personal Information for purposes permitted or required by this policy or applicable law.
- We restrict who has access to your Personal Information. YMCA of Bristol and The Y take reasonable precautions to restrict access to your personal information only by employees who are authorized to have such access for legitimate business purposes.
Collection of Personal Information
YMCA of Bristol collects Personal Information as follows:
- when you voluntarily provide it to us;
- when you submit a membership application or otherwise register as a YMCA of Bristol member;
- when you sign up to be a volunteer or request information regarding volunteer opportunities;
- when you register for, or participate in, events, classes, camps, programs, and other activities;
- when you make a pledge or donation;
- participation in YMCA Nationwide Membership;
- when you register for or participate in surveys, sweepstakes, quizzes, forums, chats, or other activities offered on our Sites or Mobile Apps;
- when you sign up to receive emails or other communications;
- when you make purchases;
- when you communicate with us;
- when you apply for a job with us;
- when you contact us offline or submit information offline;
- from publicly available sources;
- from third parties.
Collection of Photographs
The Y may collect your photograph, by capturing your image at a YMCA or scanning your personal identification card, for the purpose of identifying you as a member, volunteer, or program participant. All members are asked to review and sign a Photo/Audio-visual/Narrative Release at the time of registration or check-in. It is the responsibility of members, guests, and visitors to self-select out of events during photographing/recording if they do not want their images captured.
Collection of Payment Transaction Information
When you make a payment or donation, we collect information to process the financial transaction and may use that information to contact you in the future about The Y and its programs. Your payment information is transmitted using a secure Internet method that helps maintain the privacy of this information. During the time your payment information resides on our computers, it is in an encrypted format and can only be accessed by authorized personnel with a decryption key.
Collection of Sensitive Information
Where necessary, The Y may collect certain sensitive information from you, including:
- payment card or bank account information to process fees or donations;
- health information in connection with fitness programs, programs supervising children, health screenings, or other health services;
- financial assistance paperwork.
Access to sensitive information is restricted to individuals who have a legitimate need for access. We will not use or disclose your information to third parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.
Use and Disclosure of Personal Information
Except as provided herein or as otherwise permitted or required under applicable law, YMCA of Bristol will not disclose your Personal Information to any third party for purposes unrelated to The Y without your permission.
- Provide Services: We use your Personal Information to respond to requests, provide services, and help us serve you better with a personalized website experience.
- Philanthropy: Donor information shared with third-party service providers will only be used for internal purposes such as donation processing, research, and analysis. Donors may indicate if they do not want public recognition.
- Marketing: Based on your activity when visiting our website, we may send personalized advertisements or emails. You may opt out of marketing communications via the “Choice/Opt-Out” section of this policy.
- Support Services: We may share Personal Information with trusted vendors or service providers to fulfill services. These vendors are required to keep your information confidential.
- Affiliates: We may share information with affiliates under our control and successors, as described in this policy.
- Compliance with Laws: We may disclose Personal Information to authorities as required by law or in good faith to protect our rights or safety.
- Nationwide Membership: We provide limited Personal Information to the Y Nationwide Membership System to allow access to other YMCAs across the U.S. and Puerto Rico.
- Acquisition or Reorganization: In the event of a reorganization or sale, Personal Information may be transferred in accordance with this policy.
- De-identified Information: We may create and use non-identifiable information for research and operational purposes.
2.0 SECURITY
YMCA of Bristol takes appropriate administrative, technical, and physical measures to safeguard against unauthorized processing of Personal Information and against accidental loss or damage. However, we cannot fully eliminate security risks associated with the storage and transmission of Personal Information.
3.0 CONTACT US
If you have any questions or concerns about our privacy policy, please contact us at:
Compliance Office
YMCA of Bristol
400 Martin Luther King Jr. BLVD.
Bristol, Tennessee 37620
info@bristolymca.net
